Contributions by Christine Clostre :
BackPutting the customer first again
09/29/2010 For the last two years, banks in general, and Societe Generale in particular, have had a rough time, image-wise. Never have customers been so mistrustful of banks. Yet satisfaction polls tell us that they are also looking for a close, genuine and transparent relationship when dealing with their bank. The French don’t like banks, but... Read more- 1 comment



























