SHAREHOLDER RELATIONS
HOW CAN I FIND OUT ABOUT SOCIETE GENERALE'S RESULTS?
Each quarterly publication of the Group’s results (see the dates in the financial calendar) is accompanied by the publication on www.societegenerale.com of the relevant financial information (press release, analysts’ presentation, supplementary data).

WHAT DOCUMENTATION IS AVAILABLE TO SHAREHOLDERS?
Shareholders can consult the following documents online or receive a printed copy:
- The registration document and its updates: this provides a detailed presentation of the Group’s businesses, financial situation and outlook
- The Letter to Shareholders: an editorial by the Chairman, a presentation of the quarterly results, an in-depth look at the Group’s business strategy, a focus on the macroeconomic environment and the Group’s commitments to society
You can also consult
- All the regulated information
- The “About us” section of the corporate website
- The Group’s identity card

HOW CAN I CONTACT THE SHAREHOLDERS' TEAM IF I HAVE A QUESTION?
If you cannot find the answer in the FAQ, you can contact us:
- By telephone: 0800 850 820 (free from a landline in France) or +33 1 42 14 52 16
- By email: actionnaires.individuels@socgen.com

DO YOU ORGANISE SHAREHOLDERS' MEETING?
We regularly organise shareholders’ meetings in Paris and the rest of France. See the Financial Calendar for more information.
Please note:
- 19 and 20 November 2010, ACTIONARIA trade fair in Paris at the Palais de Congrès, Porte Maillot

WHAT IS THE SHAREHOLDERS' CLUB? HOW CAN I JOIN?
Since its creation in 1992, the Société Générale Club has been offering its Shareholder members the opportunity to:

- Meet members of the General Management, as well as economic and stock market experts, at meetings organised in Paris and around France;
- Subscribe to the Letter to Shareholders, our quarterly publication about the Group’s results and its strategy, which is accompanied by a special supplement called “the Club’s Offers”;
- Receive invitations to artistic, cultural and sporting events related to our artistic sponsorship and sponsorship policy;
- Receive exclusive promotional offers on wines or cultural trips.

Membership is open to any shareholder with at least 75 bearer shares or 25 registered shares.

To apply, simply print and complete the form (see “the shareholders’ documents” available on the right side of this page) and send it to us:
• by post to: Société Générale – DEVL/INV, Relations Actionnaires Individuels – 75886 Paris Cedex 18
• by fax: 01 41 45 92 27
• by e-mail:: actionnaires.individuels@socgen.com

WHAT IS MY SHAREHOLDER AREA? HOW CAN I JOIN?
In order to facilitate our everyday exchanges and strengthen our links, Societe Generale offers you
MY shareholder area, an environment dedicated to the Group's shareholders since June 2010.
This personal area will enable you:

* to regularly receive information on the Group's results and news,
* to register for the different events proposed,
* to keep your personal contact details up to date,
* to facilitate your exchanges with your contacts in the individual shareholder relations department

Click here to register

WHAT ARE THE MISSIONS OF THE SHAREHOLDERS' CONSULTATIVE COMMITTEE?
The Shareholders’ Consultative Committee was created in 1988 and counts 14 members: 13 individual shareholders with a 3-year mandate and 1 representative (President of employee shareholders associations) with a permanent mandate.

The Committee has a threefold mission regarding the Group’s communication policy towards individual shareholders:
• to give counsel on the Group’s policy towards individual shareholders;
• to offer new ideas on communication towards and relationships with individual shareholders;
• to be spokespersons for individual shareholders towards the Group General Management.


THE SOCIETE GENERALE SHARE
HOW DO I BUY OR SELL SOCIETE GENERALE SHARES?
To buy or sell bearer shares, contact your financial intermediary (Société Générale or any other bank agency, stock-market company, online broker). In France, running an order has a price. To find out more, contact Société Générale, Crédit du Nord, Boursorama, or your financial intermediary.

WHAT IS THE CODE FOR SOCIETE GENERALE SHARES?
ISIN code: FR0000130809-GLE

WHAT ARE THE DIFFERENT TYPES OF SHAREHOLDING?
Your shares are registered in a securities account under your name, in three possible forms:
• As “bearer shares”: the account is managed by your bank or financial intermediary, be it Société Générale or another.
• As “administered registered shares”: the account is also managed by your financial intermediary, but what’s more, the shares are registered in the books of the issuing company, who can thus send you information on a regular basis as well as your entry card to the Annual General Meeting. You do not need to ask for a stock certificate to attend the AGM.
• If you own “registered shares” they are not held in a securities account, but directly registered in the books of the issuer or of its registrar.

HOW CAN I FIND OUT SOCIETE GENERALE'S SHARE PRICE?
To consult Société Générale’s share price in real time, you can go to:
- The home page of societegenerale.com or click on the heading Investors
- The website of online brokers (Boursorama, etc.)

WHICH MARKET IS SOCIETE GENERALE'S SHARE TRATED ON?
Société Générale's shares are listed on the Paris Stock Exchange
• Business sector: Banks
• Listing stock exchange: Euronext Paris (France)
• Market: Eurolist compartment A
• Eligible for equity savings plans and deferred settlement.)

WHICH INDICES IS SOCIETE GENERALE'S SHARE APPEAR IN?
The main indices are:
CAC 40, DJ EuroStoxx 50, DJ Stoxx 50, Euronext 100, FTSEuroFirst 80, FTSEuroFirst 100, MSCI, FTSE 4 good, ASPI, Eurozone.

WHAT WAS SOCIETE GENERALE'S SHARE PRICE WHEN IT WAS PRIVATISED IN 1987?
When it was privatised on 9 July 1987, the initial listing price was FRF 407 (Public Sales Offer), not restated for the dilutive effect of any capital increases since then.
For comparative purposes of the share price then and now, the initial listing price after dividing the nominal amount by 4 would be FRF 101.75 or EUR 15.51.

HAS THE NOMINAL VALUE OF SOCIETE GENERALE'S SHARE BEEN DIVIDED?
The nominal amount of Société Générale’s share was divided by four in a split operation on 11 May 2001:
- The share price on 11 May 2001 fell from EUR 240 to EUR 60,
- The nominal amount fell from EUR 5 to EUR 1.25 after being divided by four.

HOW DOES SOCIETE GENERALE'S CAPITAL BREAK DOWN?

SHARE CAPITAL

HOW DOES SOCIETE GENERALE'S CAPITAL BREAK DOWN?
Breakdown of capital and voting rights at December 31 2010:

Reference base as of December 31 2010:

(*) Major shareholders owning more than 1% of capital stock and voting rights
As of December 31 2010, an estimated 45.7% of shareholders were located within the European Economic Area.

REGISTERED SHARES
WHAT ARE THE BENEFITS OF REGISTERED SHARES?
The benefits are:
• An invitation to every Société Générale Annual General Meeting of Shareholders or extraordinary meeting;
• Double voting rights for Société Générale shares which have been registered for at least two years;
• Free of annual custody charges (NB: Registered Société Générale shares, but also other securities issued by the Group (Société Générale bearer share, Société Générale or Crédit du Nord mutual funds, Boursorama shares…etc.) deposited on a Société Générale securities account are free of custody charges.);
• Reduced brokerage fees;
• Secured access to our online service: Nominet (www.nominet.socgen.com) and Nomilia (: +33 (0)2 51 85 67 89 – Not a premium rate number, invoice based on your operator contract and the country you are calling from)
• Information on Société Générale financial operations (capital incease, bond issues, etc.).
• Preferential membership conditions for the Société Générale Club (as of 25 shares).

DIVIDENDS

HOW MUCH IS THE DIVIDEND THAT WILL BE SUBMITTED FOR APPROVAL AT THE 2011 AGM?
At the Annual General Meeting of Societe Generale shareholders on May 24 2011, the Board of Directors will propose to:
- allocate a dividend of 1.75 euros per share.
- offer each shareholder the possibility of a scrip option for the payment of the dividend in new Societe Generale shares. The issuance price of new shares to cover scrip dividends will equal 90% of the average opening Societe Generale share price for the 20 trading sessions preceding the date of the distribution decision, minus the dividend amount and rounded up to the nearest euro cent.
The dividend will be detached on May 31 2011 and paid on June 24 2011.

WHAT ARE THE PROCEDURES RELATED TO THE DIVIDEND PAYMENT IN 2011?
Dividend payment notice
In the days following the detachment of the dividend (May 31 2011), your financial intermediary will send you a dividend payment notice.

Dividend payment in shares option
You may opt to receive your dividend in shares (between May 31 and June 15 2011):
• by returning to your financial intermediary the completed reply slip sent to you with the dividend payment notice;
• by indicating your choice on your financial intermediary’s dedicated Internet page (if this service is available).

Your choice will apply to all of the shares that you hold.

Issuance price of allocated shares: equal to 90% of the average opening Societe Generale share price for the 20 trading sessions preceding the Annual General Meeting, minus the dividend amount and rounded up to the nearest euro cent.

Number of shares allocated: this is determined based on the gross amount of the dividend announced and the issuance price of the new shares. If, when calculated, this does not result in a whole number of shares, you will have the choice, subject to approval by the Annual General Meeting of Shareholders, to either:
• receive the immediately higher whole number of shares by paying the difference in cash;
• receive the immediately lower whole number of shares, in additional to an adjustment payment in cash.

Cost of subscription: this is equal to the quantity of shares allocated multiplied by the issuance price. As soon as your reply slip is processed (or your choice via the dedicated Internet page is validated), you will be credited with the net dividend amount (excl. social security charges) and debited the cost of the subscription.

Receiving your dividend in cash
If you do not provide your financial intermediary with any instructions, the net dividend will be automatically paid to you in cash, over the days following the payment date, depending on processing times.

IN ORDER TO OBTAIN THE DIVIDEND FOR 2010, WHAT IS THE DEADLINE FOR PURCHASING SOCIETE GENERALE SHARES?
The deadline is the end of trading on the day prior to the coupon detachment date.
To be eligible to receive the dividend payment for 2010, it is necessary to own Societe Generale shares on May 31 2011 before 5:30 p.m. (detachment date: May 31 2011).

WHAT IS THE BREAKDOWN OF PREVIOUS DIVIDENDS?

* After adjustment of per-share data for the periods prior to the capital increases in the fourth quarter of 2006, the first quarter of 2008 and the fourth quarter of 2009, in accordance with IAS 33, using the ratios published by Euronext, the adjusted dividends stand at 1.14 euros in 2008, 0.80 euros in 2007 and 4.61 euros in 2006.
(1) The amount and scrip dividend payment option will be proposed at the 2011 AGM.
(2) With option of a scrip dividend.
(3) Net dividend / earnings per share.
(4) Net dividend / closing price at end-December.

TAXATION

HOW ARE DIVIDENDS RECEIVED IN 2010 TAXED?
Social security charges are always withheld at source (deducted from the payment notice). They total 12.1%, broken down as follows: 8.2% CSG (general welfare contribution), 0.5% CRDS (social debt repayment contribution), 2% social security charge, 0.3% CAPS (additional social contribution) and 1.1% CRSA (earned income supplement).

For the taxation of dividends received in 2010, individuals resident in France may also choose between:
■ a flat-rate withholding tax (PFL) of 18 % (making a total tax rate of 30.1% with social security charges), which is applied to the gross amount (without deduction of safe custody fees) of the dividends paid.
For dividends of foreign origin, the standard tax credit can be applied to the charges.
Dividends paid into a PEA (share savings plan) and dividends included in the calculation of the taxable profits of industrial, commercial, professional and agricultural companies or self-employed professionals are excluded from the PFL.
■ the application of income tax to the gross dividend paid after a 40% rebate, deduction of safe custody fees and application of the tax allowance of €1,525 (single people) / €3,050 (couples subject to joint taxation). Since the taxation of 2010 revenue, the tax credit on dividends of French and foreign origin, subject to the sliding scale of income tax, capped at €115 (single people) / €230 (couples subject to joint taxation), has been eliminated. It also no longer applies to income exempt from income tax held in PEAs.

HOW WILL THE TAX APPLICABLE TO THE DIVIDEND RECEIVED IN 2011 CHANGE?
■ social security charges on income will increase from 12.1% to 12.3%, which breaks down as follows: 8.2% CSG (general welfare contribution), 0.5% CRDS (social debt repayment contribution), 2.2% social security charge (versus 2% previously), 0.3% CAPS (additional social contribution) and 1.1% CRSA (earned income supplement).
■ the flat-rate withholding tax (PFL) will rise from 18% to 19%.

WHAT TAX IS APPLICABLE TO CAPITAL GAINS ON DISPOSALS OF SECURITIES COMPLETED IN 2010 AND DECLARED IN 2011?
As from January 1, 2010, net capital gains on disposals of securities are subject:
■ to social security charges of 12.3% from the first euro of the selling price;
■to income tax at the flat rate of 18%, above the annual disposal threshold of €25,830.

Tax base
Capital gains are subject to social security charges and income tax on their net amount, equal to the difference between the selling price (net of actual expenses) and the acquisition price (plus expenses).

Capital losses carried forward
The net loss made in the course of a year can now be carried forward, to calculate the tax base for social security charges for capital gains of the same kind made in subsequent years within a limit of 10 years, whatever the annual amount of the disposals for the year in question.

Tax allowance for the holding period
The tax allowance for the holding period only applies to income tax at the flat rate. The capital gains are therefore subject to income tax for the net gain made, calculated by multiplying the net amount of the capital gain by the tax allowance for the holding period.  

WHAT TAX IS APPLICABLE TO CAPITAL GAINS ON DISPOSALS OF SECURITIES COMPLETED IN 2011 AND DECLARED IN 2012?
From January 1, 2011, the annual disposal threshold will be eliminated and capital gains on disposals of securities will therefore be subject, from the first euro of the selling price:
■ to social security charges of 12.3%;
■ to income tax at the flat rate of 19%.

Capital losses carried forward
The provisions above remain in force and it is now possible to also include capital losses made as from 2010, regardless of the total securities disposed of during the year.

Tax allowance for the holding period
The tax allowance for the holding period only applies to income tax at the rate of 19%.

WHAT VALUATION OF THE SOCIETE GENERALE SHARE SHOULD I USE TO CALCULATE WEALTH TAX?
You can choose between:
- the closing price on the last trading day of the year elapsed (€40.22 at December 31, 2010),
- the average of the closing prices during the last 30 trading days of the year (€40.3105 in 2010).

For any questions about the tax applicable to shares held in a PEA, to the transfer of assets and the taxation of non-residents, please refer to the tax guide, by clicking here (french).

AGM
HOW CAN I CONSULT AGM DOCUMENTS?
Please see the AGM page on the website www.societegenerale.com.

HOW CAN I BE INFORMED OF SCHEDULED AGMs?
At least 35 days prior to the AGM, Société Générale publishes a preliminary notice of the meeting in the BALO (official register for legal notices) to inform its shareholders that an AGM has been convened. The notice contains the meeting agenda and proposed resolutions. The agenda and proposed resolutions are in draft versions at this stage.
At least 2 weeks prior to the AGM, the meeting notice is published in the BALO and a journal of legal notices (JAL). Notice is sent by letter to registered shareholders. This notice includes the meeting date, time and place as well as attendance instructions and the agenda.

There are other ways of being informed of scheduled AGMs:
- Société Générale Shareholders Service - by telephone: +33 800 850 820 (free from a landline in France), or by email: actionnaires.individuels@socgen.com;
- The shareholders pages on the website www.societegenerale.com.

HOW CAN I ATTEND AN AGM?
For easier access to the AGM, we recommend that you obtain an admission card prior to the meeting
- If you own registered shares: you will automatically receive notice of the meeting along with a voting form.
- If you own bearer shares: you must ask your financial intermediary to request notice of the meeting.
In either case, to obtain your admission card, you must tick the box on the voting form indicating that you wish to attend the AGM before returning the form.

WHAT SHOULD I DO I HAVE NOT RECEIVED MY ADMISSION CARD IN TIME?
If you have not received your AGM admission card in time, you can still attend:
- If you own registered shares, simply bring proof of identity to the shareholder reception desk.
- If you own bearer shares, you will be admitted by showing the share ownership certificate or an attendance certificate duly completed by your financial intermediary (valid three days prior to AGM) and proof of identity.

If you are a Société Générale customer and own bearer shares, the certificate is not required as your account can be checked in real time.

HOW CAN I VOTE IN AN AGM?
If you cannot attend the AGM personally, you have 3 options for placing your vote, as stipulated in the form sent with the meeting notice:
- Postal ballot: fill in the box "I am sending a postal ballot" then fill in any boxes for the resolutions that do not have your vote.
- Proxy to the Chairman: as owner of the shares, do not fill anything in, simply date and sign the form.
- Vote by proxy (spouse or other shareholder). Tick the appropriate box, indicating the proxy’s full name or corporate name.

> pure registered Guide: see "shareholders documents" on the right of this page

HOW CAN I CHANGE MY SHARES TO REGISTERED SHARES?
Please fill in the form below and transfer it to your private banker:
- To transfer bearer shares: see “shareholders documents” on the right of this page

HOW CAN I BUY OR SELL REGISTERED SHARES?
Please fill in the form below and transfer it to Société Générale’s share service.
- To buy registered shares: see “shareholders documents” on the right of this page